Shipping policy
we take pride in delivering fresh, high-quality coffee straight to your door—fast and reliably.
☕ Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
🚚 Shipping Times
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–3 business days
Shipping times may vary depending on your location and carrier delays.
🌎 Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free standard shipping is available on all U.S. orders over $100
🔥 Freshness First
Our coffee is roasted in small batches to ensure peak freshness. This may slightly impact processing time—but trust us, it’s worth the wait.
📍 Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your coffee every step of the way.
⚠️ Delays & Issues
While we strive for timely delivery, delays can occur due to weather, carrier issues, or high demand.
We are not responsible for delays once the package has been handed to the shipping carrier.
📦 Incorrect or Damaged Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:
cncvision2018@gmail.com
Include your order number and photos of the issue so we can make it right.
🚫 Address Errors
Please double-check your shipping address before placing your order.
We are not responsible for packages delivered to incorrect addresses provided at checkout.